In-Store

Following government guidelines, all of our retail stores will be closed during Level 4 restrictions until 1st September 2021. 

From 1st September 2021, Mooch will be open for Click/Call & Collect orders only during Level 3 restrictions. Kapa and That Store will remain close until alert levels move to Level 2. 

 

Online Ordering & Shipping

Our online store is open for purchasing. Essential items will be delivered by courier during Level 4 and our team will fulfill orders for non-essential items in Level 3.  

Please expect some delays as our team are working through a higher volume of orders than normal while also following strict safety guidelines. 

 

Click & Collect/Call & Collect

During Level 3, you can collect your online order from our Queenstown store in person. To use this service, order online and select 'Local Pick Up' at checkout. Please wait until you receive a 'Ready for Pick Up' email before arriving at the store as we may need to bring your items from another location. 

You can also call our store on +64 3 428 2621 to place your order and arrange a pick up time with our friendly staff. 

When collecting your order please wait outside the store and a staff member will bring your items to you with a contactless pick up. Please have your name and order number to hand, wear a face covering and record your visit using our QR code. 

 

Stay safe & be kind.